Shipping & Returns
We're sorry if you're not satisfied, but here's the good news: if you live inside the US you get 28 days to return your items for free starting the day you receive your order.
Just make sure all original tags are attached. For hygiene reasons, select items such as earrings, socks, tights, underwear, body stickers and hair accessories are non-refundable, and we ask that you try on swimwear over your own underwear and keep the seal intact.
We are not responsible for returns that do not make their way back to us.
If you live outside of the United States we will gladly accept your return, but shipping fees are your responsibility.
Original shipping fees, if any, are nonrefundable.
To initiate a return, simply email us at firstname.lastname@example.org and we'll take care of you.
We only provide one prepaid return label per order, so please take that into account when returning your items.
Received a faulty item? We're sorry to hear that. Please contact us at email@example.com with further details of the issue within 5 days of receiving your order. One of our customer care agents will be more than happy to look into this for you.
*Items on final sale are not refundable
*Free shipping on US orders over $75.
$4.99 for ground shipping within the US (estimated 5-14 business days).
$6.99 for all international shipping, duration varies according to the country. Please note in some countries, customs may cause an additional delay in delivery.
If you have more than one item, you may receive them separately. Each package will have its own shipping code.
During SALE and other busy periods please note that there may be an increase in processing time.
Get 10% off your first order by signing up to our emails at the bottom of the website!
*Free shipping applies when order subtotal equals $75 or more
If you have any further questions, don't hesitate to contact us at firstname.lastname@example.org.